🔒 Data Protection
At permata4d, your privacy and data security are more than a legal obligation – they are core values we uphold. This Privacy Policy clearly explains what data we collect, how we use it, who can access it, and your rights as the owner of that data. We are committed to maintaining your trust in every interaction with our platform.
Multi-layer encryption, regular audits & full compliance with Malaysia's data protection laws.
🔑 Our Privacy Commitment
Permata4d's privacy policy is built on six core principles that ensure your data is always handled responsibly and transparently.
Permata4d only collects data that is strictly necessary to provide its services. No data is collected in excess or for undisclosed purposes.
All data transmitted through the platform is protected with 256-bit SSL encryption. Stored data is also encrypted and held on secure servers with strict access controls.
Permata4d has never sold, rented, or shared your personal data with third parties for marketing purposes, and never will — without your explicit consent.
The permata4d Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
You have the full right to access, correct, transfer, or delete your data. Requests can be submitted to the permata4d support team at any time.
You will be notified of any changes to this Privacy Policy via email or an in-platform notification before the changes take effect.
Welcome to permata4d's Privacy Policy. This document explains how the permata4d platform ("we", "the Company", or "permata4d") collects, uses, discloses, stores, and protects your personal information when you use our website, mobile app, and all related services we offer.
Permata4d is an online sports betting and casino platform serving the needs of Malaysian players. We offer betting on Malaysia Super League, EPL, Champions League, BWF badminton, MPL esports, a Live Casino with real dealers, slots from leading providers, and a wide range of other digital entertainment products – all accessible with a minimum deposit of RM 10 via local Malaysian payment methods.
By registering an account or using any permata4d service, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Important Note: This Privacy Policy should be read together with Terms & Conditions permata4d, which constitutes the entire agreement between you and us.
Permata4d collects various types of personal data depending on the services you use and your interactions with our platform. Below are the main categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Identity verification (KYC), age verification |
| Contact Information | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Payment methods (TnG/DuitNow/GrabPay/FPX), deposit & withdrawal records | Transaction processing, fraud prevention |
| Activity Data | Betting history, games played, session duration | Account management, responsible gaming |
| Technical Data | IP address, device type, web browser, general location | Platform security, fraud detection |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience, traffic analysis |
Permata4d does not directly collect credit or debit card information. All financial transactions are processed through registered and certified third-party payment providers in Malaysia, including Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks, Hong Leong Connect), ShopeePay, and Boost – each governed by their own security policies.
Permata4d collects your personal data through several channels:
Permata4d uses your personal data for the following legitimate and stated purposes:
Our Principles: Permata4d does not use your data to make automated decisions that produce legal or similarly significant effects on you without human intervention.
Permata4d does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, there are certain situations where we need to share your data with the following parties:
We work with third-party service providers that assist us in operating the platform, including:
All these service providers are bound by confidentiality agreements and are only permitted to use your data for the specific purposes related to the services they provide.
Permata4d may disclose your personal data if required by law, court order, or direction from a lawful authority in Malaysia. This includes cooperation with investigations related to financial crime, money laundering, or fraud.
In all circumstances, we will only disclose the minimum data necessary and will notify you of any such disclosure unless prohibited by law.
Permata4d takes comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or unlawful disclosure.
Permata4d retains your personal data for as long as your account remains active, and for the following periods after account closure to meet legal requirements:
Once the applicable retention period has expired, your data will be securely deleted or anonymised in a manner that prevents re-identification.
The permata4d platform uses cookies and similar tracking technologies to enhance your experience, understand usage patterns, and maintain platform security.
You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the permata4d platform. For cookies that require consent, our cookie banner at the start of each session will allow you to make your choices.
As a permata4d player and the owner of your data, you have the following rights, which you may exercise at any time:
You have the right to request and receive a copy of the personal data we hold about you within 21 business days.
You have the right to request that we amend or correct any inaccurate or incomplete personal data we hold about you.
You may request the deletion of your data, subject to applicable legal data retention obligations.
You have the right to receive your data in a structured, machine-readable format for transfer to another provider.
You may object to the processing of your data for specific purposes, including direct marketing.
Under certain circumstances, you may request that we temporarily restrict the processing of your data while an issue is being resolved.
To exercise any of the rights above, please contact the permata4d support team by email at privacy@permata4d.ws or via our platform's live chat. We will process your request within 21 calendar days.
The permata4d platform is strictly for individuals aged 21 and above. We do not knowingly collect, process, or store personal data from individuals below this age.
Should we discover that we have inadvertently collected data from an underage individual, we will take immediate action to delete that data and close the relevant account without any refund.
To parents and guardians: If you suspect that your minor child has registered for or accessed the permata4d platform, please contact us immediately at support@permata4d.ws so that we can take immediate action.
The permata4d platform may contain links or integrations to third-party services such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX), gaming software providers, and customer support platforms. Permata4d's Privacy Policy does not apply to those third-party websites or services.
We encourage you to read the privacy policy of each third-party service provider you use within the permata4d platform. permata4d is not responsible for the privacy practices or content of those third parties.
Permata4d reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. We are committed to notifying you of any material changes through:
Your continued use of the permata4d platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our team, specialising in data protection matters, will process your enquiry within 21 calendar days. For more urgent enquiries, please use live chat for a faster response.
For more information about our platform's other policies, please refer to Terms & Conditions, Responsible Gaming, and FAQ.
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